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Refund policy

The Shop for Ops Refund Policy

All sales of digital products offered through The Shop for Ops are final and non-refundable. This policy applies to, without limitation: eBooks, templates, downloadable files (such as PDFs), online courses, subscriptions, memberships, workshops, and any other digital goods. Gift cards purchased through the store are also non-refundable and may not be redeemed for cash.

These are digital products delivered through a third-party course platform (Thinkific). While access may require account setup or login, delivery is considered fulfilled upon completion of your purchase. Therefore, returns, refunds, exchanges, or cancellations are not permitted.

By completing your purchase, you acknowledge and agree to these terms. If you have questions about a product prior to purchase, please contact us at theshop@theopsauthority.com for clarification.

The Shop for Ops is operated by The Ops Authority, a business based in the State of Texas. We comply with all applicable consumer protection laws and will honor any statutory refund rights required by law in your jurisdiction, including those set forth in the Texas Deceptive Trade Practices Act.