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Communication

Clear, confident communication is an ops superpower, and this collection gives you the tools to master it. From conversation frameworks to feedback scripts, discovery call prep, and tough-talk templates, these workshops and tools help you say what you mean, set boundaries, and lead with clarity. Whether you’re talking to clients, leaders, or your team, you’ll find plug-and-play resources to handle every conversation with professionalism (and way less stress).

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Your Lead Follow-Up Framework
How to Get to Know Your Client BEFORE You Say YesHow to Get to Know Your Client BEFORE You Say Yes
How to Measure + Communicate Your ROI as an Ops ExpertHow to Measure + Communicate Your ROI as an Ops Expert
How to Get Paid What You're Worth as an Ops ProfessionalHow to Get Paid What You're Worth as an Ops Professional
Set Accurate and Realistic Goals With The Good, Better, Best FrameworkSet Accurate and Realistic Goals With The Good, Better, Best Framework
The Discovery Call FrameworkThe Discovery Call Framework
Design Your Dream Ops RoleDesign Your Dream Ops Role
How to Get Clients on CommandHow to Get Clients on Command
Solution to Scope Creep: A Boundary-Led Approach to ProjectsSolution to Scope Creep: A Boundary-Led Approach to Projects
5 Steps to Full Circle Success as an Ops Leader5 Steps to Full Circle Success as an Ops Leader
How To Address Scope Creep With Your Leader
The Shop for Ops Gift Card
The Shop for Ops Gift Card Sale priceFrom $10.00